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Veyon Community Forum

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  3. Can't reach the Master PC via Remote Desktop

Can't reach the Master PC via Remote Desktop

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  • W Offline
    W Offline
    Wortex
    wrote on last edited by
    #1

    Since I installed Veyon master on my computer, after a few remote desktop connection I can't reach it (from my home or another PC on the school). I can see nothing but black screen. I tried to turn off veyon services, but it wasn't help.
    When It's happen and I try to log on my computer (not remote desktop), it asks for login name and password, trying to logon, but a few seconds later asks for the login name and password again. After this (login twice) I can reach my PC via remote desktop and console some cases, but after 3-4 remote desktop logon there is a black screen again and starts the problem again.

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    • B Offline
      B Offline
      Badbug
      wrote on last edited by
      #2

      Hi!

      We have the same Problem on our Master - in our case, it's Server2016. When the problem happens, we usually restart the server to solve it. But since it is a server, this shoudn't be the solution.

      Would be nice to know if it's a more common problem and especially if there ist a good way to solve it.

      W 1 Reply Last reply
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      • B Badbug

        Hi!

        We have the same Problem on our Master - in our case, it's Server2016. When the problem happens, we usually restart the server to solve it. But since it is a server, this shoudn't be the solution.

        Would be nice to know if it's a more common problem and especially if there ist a good way to solve it.

        W Offline
        W Offline
        Wortex
        wrote on last edited by
        #3

        @Badbug Yes, restarting the Master machine solve the problem (for a while), but I don't want to restart my Master PC every day, because it's like a server machine in our network

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