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Veyon Community Forum

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  3. Black screen on 4.8.0

Black screen on 4.8.0

Scheduled Pinned Locked Moved Help & Troubleshooting
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  • S Offline
    S Offline
    sedmakj
    wrote on last edited by sedmakj
    #5

    I downgraded to 4.7.5 and everything works fine.

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    • M Offline
      M Offline
      mwalker
      wrote on last edited by
      #6

      Hello, together!

      Same here. When I updated two clients to 4.8.0, they were shown red ("permission denied") in the master client. But interestingly 4.7.5 clients are still correctly displayed on a 4.8.0 master, als @jsyben already mentioned.

      Because of these problems, I have downgraded all installations to 4.7.5 again and will wait for a fix/an update.

      Best regards from Germany
      M Walker

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      • S sedmakj

        Hello, I have installed the new version 4.8.0 in my ICT classroom. However, I have a black screen on all computers. Veyon detects the logged in user, however that is the end of it. I have the same configuration in a second ICT classroom on an older version of Veyon and it runs fine there. Do you know where the problem could be?
        Thanks

        B Offline
        B Offline
        bennyp
        wrote on last edited by
        #7

        @sedmakj Have you or anyone on this thread have difficulties with the master just showing the clients lock screen? It shows no user is logged on when a user is logged in. Am I missing something?

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        • B bennyp

          @sedmakj Have you or anyone on this thread have difficulties with the master just showing the clients lock screen? It shows no user is logged on when a user is logged in. Am I missing something?

          S Offline
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          sedmakj
          wrote on last edited by
          #8

          @bennyp Hi, I had problems on the lock screen as well. I couldn't see the lock screen. However, the new version will read the user and display it. However, the screen is constantly black. I even tried turning on remote control and doing something, but nothing happened.

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          • T Offline
            T Offline
            tobydox
            wrote on last edited by
            #9

            Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

            P S J 3 Replies Last reply
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            • T tobydox

              Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

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              Pinkus
              wrote on last edited by
              #10

              @tobydox Thanks and congratulations for Veyon it's really a great program.

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              • T tobydox

                Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                S Offline
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                sedmakj
                wrote on last edited by
                #11

                @tobydox Thank you very much for the answer. 🙂

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                • T tobydox

                  Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                  J Offline
                  J Offline
                  jsyben
                  wrote on last edited by
                  #12

                  @tobydox Appreciate the response 🙂 Many thanks.

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                  • T Offline
                    T Offline
                    tobydox
                    wrote on last edited by
                    #13

                    As a quick solution before 4.8.1 is being released officially, here are intermediate builds which include a bug fix for the black screen bug:

                    32 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win32-setup.exe
                    64 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win64-setup.exe

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                    • M Offline
                      M Offline
                      mwalker
                      wrote on last edited by
                      #14

                      Thank you very much, @tobydox!
                      In my environment this buxfix release works. 👍

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                      • T tobydox

                        As a quick solution before 4.8.1 is being released officially, here are intermediate builds which include a bug fix for the black screen bug:

                        32 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win32-setup.exe
                        64 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win64-setup.exe

                        P Offline
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                        Pinkus
                        wrote on last edited by
                        #15

                        @tobydox
                        Thanks.
                        Black screen are fixed but login does not work.
                        Regards

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                        • C Offline
                          C Offline
                          Carlo
                          wrote on last edited by
                          #16

                          @tobydox Thanks! The fixed release works.
                          The new UI looks Great!!
                          Have a nice day!

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                          • T Offline
                            T Offline
                            tamascz
                            wrote on last edited by tamascz
                            #17

                            Black screen here too, but only with one host, when UAC prompt pops up. (If I search for the intermediate build version number, no hit with this thread.)

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                            • A Offline
                              A Offline
                              adgm1
                              wrote on last edited by
                              #18

                              The version 4.8.0.4 have resolved the problem of black screen. But I realised that we can not login a session for multiple computers. Is there a bug for this function too?

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