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  3. Black screen on 4.8.0

Black screen on 4.8.0

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  • S Offline
    S Offline
    sedmakj
    wrote on last edited by
    #1

    Hello, I have installed the new version 4.8.0 in my ICT classroom. However, I have a black screen on all computers. Veyon detects the logged in user, however that is the end of it. I have the same configuration in a second ICT classroom on an older version of Veyon and it runs fine there. Do you know where the problem could be?
    Thanks

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    1
    • S sedmakj

      Hello, I have installed the new version 4.8.0 in my ICT classroom. However, I have a black screen on all computers. Veyon detects the logged in user, however that is the end of it. I have the same configuration in a second ICT classroom on an older version of Veyon and it runs fine there. Do you know where the problem could be?
      Thanks

      P Offline
      P Offline
      Pinkus
      wrote on last edited by
      #2

      @sedmakj
      I have the same problem too. Black screen on login.
      Computers without password are fine but
      screen goes black on logout.
      Thanks

      1 Reply Last reply
      0
      • J Offline
        J Offline
        jsyben
        wrote on last edited by
        #3

        I have nothing much to add other than "me too". 4.8.0 Master shows black screens on all computers with 4.8.0, but with the new master and clients with the old 4.7.5 version, it works fine.

        P 1 Reply Last reply
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        • J jsyben

          I have nothing much to add other than "me too". 4.8.0 Master shows black screens on all computers with 4.8.0, but with the new master and clients with the old 4.7.5 version, it works fine.

          P Offline
          P Offline
          Pinkus
          wrote on last edited by
          #4

          @jsyben Unfortunately not for me.
          With Master 4.8.0 and clients 4.7.5 I get clients black-flashing screens.

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          • S Offline
            S Offline
            sedmakj
            wrote on last edited by sedmakj
            #5

            I downgraded to 4.7.5 and everything works fine.

            1 Reply Last reply
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            • M Offline
              M Offline
              mwalker
              wrote on last edited by
              #6

              Hello, together!

              Same here. When I updated two clients to 4.8.0, they were shown red ("permission denied") in the master client. But interestingly 4.7.5 clients are still correctly displayed on a 4.8.0 master, als @jsyben already mentioned.

              Because of these problems, I have downgraded all installations to 4.7.5 again and will wait for a fix/an update.

              Best regards from Germany
              M Walker

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              • S sedmakj

                Hello, I have installed the new version 4.8.0 in my ICT classroom. However, I have a black screen on all computers. Veyon detects the logged in user, however that is the end of it. I have the same configuration in a second ICT classroom on an older version of Veyon and it runs fine there. Do you know where the problem could be?
                Thanks

                B Offline
                B Offline
                bennyp
                wrote on last edited by
                #7

                @sedmakj Have you or anyone on this thread have difficulties with the master just showing the clients lock screen? It shows no user is logged on when a user is logged in. Am I missing something?

                S 1 Reply Last reply
                0
                • B bennyp

                  @sedmakj Have you or anyone on this thread have difficulties with the master just showing the clients lock screen? It shows no user is logged on when a user is logged in. Am I missing something?

                  S Offline
                  S Offline
                  sedmakj
                  wrote on last edited by
                  #8

                  @bennyp Hi, I had problems on the lock screen as well. I couldn't see the lock screen. However, the new version will read the user and display it. However, the screen is constantly black. I even tried turning on remote control and doing something, but nothing happened.

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                  • T Offline
                    T Offline
                    tobydox
                    wrote on last edited by
                    #9

                    Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                    P S J 3 Replies Last reply
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                    • T tobydox

                      Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                      P Offline
                      P Offline
                      Pinkus
                      wrote on last edited by
                      #10

                      @tobydox Thanks and congratulations for Veyon it's really a great program.

                      1 Reply Last reply
                      0
                      • T tobydox

                        Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                        S Offline
                        S Offline
                        sedmakj
                        wrote on last edited by
                        #11

                        @tobydox Thank you very much for the answer. 🙂

                        1 Reply Last reply
                        0
                        • T tobydox

                          Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                          J Offline
                          J Offline
                          jsyben
                          wrote on last edited by
                          #12

                          @tobydox Appreciate the response 🙂 Many thanks.

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                          0
                          • T Offline
                            T Offline
                            tobydox
                            wrote on last edited by
                            #13

                            As a quick solution before 4.8.1 is being released officially, here are intermediate builds which include a bug fix for the black screen bug:

                            32 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win32-setup.exe
                            64 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win64-setup.exe

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                            • M Offline
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                              mwalker
                              wrote on last edited by
                              #14

                              Thank you very much, @tobydox!
                              In my environment this buxfix release works. 👍

                              1 Reply Last reply
                              0
                              • T tobydox

                                As a quick solution before 4.8.1 is being released officially, here are intermediate builds which include a bug fix for the black screen bug:

                                32 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win32-setup.exe
                                64 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win64-setup.exe

                                P Offline
                                P Offline
                                Pinkus
                                wrote on last edited by
                                #15

                                @tobydox
                                Thanks.
                                Black screen are fixed but login does not work.
                                Regards

                                1 Reply Last reply
                                0
                                • C Offline
                                  C Offline
                                  Carlo
                                  wrote on last edited by
                                  #16

                                  @tobydox Thanks! The fixed release works.
                                  The new UI looks Great!!
                                  Have a nice day!

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                                  0
                                  • T Offline
                                    T Offline
                                    tamascz
                                    wrote on last edited by tamascz
                                    #17

                                    Black screen here too, but only with one host, when UAC prompt pops up. (If I search for the intermediate build version number, no hit with this thread.)

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                                    • A Offline
                                      A Offline
                                      adgm1
                                      wrote on last edited by
                                      #18

                                      The version 4.8.0.4 have resolved the problem of black screen. But I realised that we can not login a session for multiple computers. Is there a bug for this function too?

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