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Veyon Community Forum

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  3. Black screen on 4.8.0

Black screen on 4.8.0

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  • S sedmakj

    Hello, I have installed the new version 4.8.0 in my ICT classroom. However, I have a black screen on all computers. Veyon detects the logged in user, however that is the end of it. I have the same configuration in a second ICT classroom on an older version of Veyon and it runs fine there. Do you know where the problem could be?
    Thanks

    P Offline
    P Offline
    Pinkus
    wrote on last edited by
    #2

    @sedmakj
    I have the same problem too. Black screen on login.
    Computers without password are fine but
    screen goes black on logout.
    Thanks

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    • J Offline
      J Offline
      jsyben
      wrote on last edited by
      #3

      I have nothing much to add other than "me too". 4.8.0 Master shows black screens on all computers with 4.8.0, but with the new master and clients with the old 4.7.5 version, it works fine.

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      • J jsyben

        I have nothing much to add other than "me too". 4.8.0 Master shows black screens on all computers with 4.8.0, but with the new master and clients with the old 4.7.5 version, it works fine.

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        Pinkus
        wrote on last edited by
        #4

        @jsyben Unfortunately not for me.
        With Master 4.8.0 and clients 4.7.5 I get clients black-flashing screens.

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        • S Offline
          S Offline
          sedmakj
          wrote on last edited by sedmakj
          #5

          I downgraded to 4.7.5 and everything works fine.

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          • M Offline
            M Offline
            mwalker
            wrote on last edited by
            #6

            Hello, together!

            Same here. When I updated two clients to 4.8.0, they were shown red ("permission denied") in the master client. But interestingly 4.7.5 clients are still correctly displayed on a 4.8.0 master, als @jsyben already mentioned.

            Because of these problems, I have downgraded all installations to 4.7.5 again and will wait for a fix/an update.

            Best regards from Germany
            M Walker

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            • S sedmakj

              Hello, I have installed the new version 4.8.0 in my ICT classroom. However, I have a black screen on all computers. Veyon detects the logged in user, however that is the end of it. I have the same configuration in a second ICT classroom on an older version of Veyon and it runs fine there. Do you know where the problem could be?
              Thanks

              B Offline
              B Offline
              bennyp
              wrote on last edited by
              #7

              @sedmakj Have you or anyone on this thread have difficulties with the master just showing the clients lock screen? It shows no user is logged on when a user is logged in. Am I missing something?

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              • B bennyp

                @sedmakj Have you or anyone on this thread have difficulties with the master just showing the clients lock screen? It shows no user is logged on when a user is logged in. Am I missing something?

                S Offline
                S Offline
                sedmakj
                wrote on last edited by
                #8

                @bennyp Hi, I had problems on the lock screen as well. I couldn't see the lock screen. However, the new version will read the user and display it. However, the screen is constantly black. I even tried turning on remote control and doing something, but nothing happened.

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                  tobydox
                  wrote on last edited by
                  #9

                  Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

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                  • T tobydox

                    Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

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                    Pinkus
                    wrote on last edited by
                    #10

                    @tobydox Thanks and congratulations for Veyon it's really a great program.

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                    • T tobydox

                      Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                      S Offline
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                      sedmakj
                      wrote on last edited by
                      #11

                      @tobydox Thank you very much for the answer. 🙂

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                      • T tobydox

                        Hi all, we confirm that this is a regression in Veyon 4.8.0 – likely introduced by the UltraVNC update in from 1.3.8.2 to 1.4.2.0. We're working on solving this problem and will ship 4.8.1 with an appropriate bug fix as soon as possible.

                        J Offline
                        J Offline
                        jsyben
                        wrote on last edited by
                        #12

                        @tobydox Appreciate the response 🙂 Many thanks.

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                        • T Offline
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                          tobydox
                          wrote on last edited by
                          #13

                          As a quick solution before 4.8.1 is being released officially, here are intermediate builds which include a bug fix for the black screen bug:

                          32 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win32-setup.exe
                          64 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win64-setup.exe

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                            mwalker
                            wrote on last edited by
                            #14

                            Thank you very much, @tobydox!
                            In my environment this buxfix release works. 👍

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                            • T tobydox

                              As a quick solution before 4.8.1 is being released officially, here are intermediate builds which include a bug fix for the black screen bug:

                              32 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win32-setup.exe
                              64 bit: https://github.com/veyon/veyon/releases/download/v4.8.0/veyon-4.8.0.4-win64-setup.exe

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                              Pinkus
                              wrote on last edited by
                              #15

                              @tobydox
                              Thanks.
                              Black screen are fixed but login does not work.
                              Regards

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                                C Offline
                                Carlo
                                wrote on last edited by
                                #16

                                @tobydox Thanks! The fixed release works.
                                The new UI looks Great!!
                                Have a nice day!

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                                  tamascz
                                  wrote on last edited by tamascz
                                  #17

                                  Black screen here too, but only with one host, when UAC prompt pops up. (If I search for the intermediate build version number, no hit with this thread.)

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                                  • A Offline
                                    A Offline
                                    adgm1
                                    wrote on last edited by
                                    #18

                                    The version 4.8.0.4 have resolved the problem of black screen. But I realised that we can not login a session for multiple computers. Is there a bug for this function too?

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