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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

1.0k Topics 2.6k Posts
  • Start all machine by Connexion button not work

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  • connexion does'nt work

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    @ocrozat Hello sir, Do you found the solution for this probleme, I have the same probleme, And I don't know how to fix it. When I try to connect with user name to an other PC , he refuse informations entred and message appear : tentative d'ouverture de session en utilisant des informations d'identification explicites
  • hide inactive users

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    @marcus There is a button to the right of the search field at the bottom of the master window. Its purpose is to toggle display of powered-off or otherwise unreachable computers chosen for monitoring.
  • Veyon master Slowness and freeze

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    It seems that the slowness and freezes disappear after adjusting the LDAP update interval to 999 instead of 60 seconds .
  • Numeric keypad's Enter key unresponsive

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  • If monitors are powered down, can't get a connection

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    @itguy You could instead copy the wakemon.bat file to a shared network folder then use 'Run program' to run the batch file from the shared folder: \\servername\sharename\veyon\wakemon.bat
  • Problem with multiple private keys

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    SOLUTION: I created new set of keys and those worked. Old keys were from 09/2020, weird that those didn't work.
  • Windows 10: log in function does not work

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    @tobydox said in Windows 10: log in function does not work: @erotavlas how does your Windows login screen look like? Do users have to enter their usernames? We have some information at https://docs.veyon.io/en/latest/admin/platform-notes.html#user-login Right, thank you.
  • Appearing as duplicate's

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  • Windows 10: upgrade to latest version, control problem

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    @tobydox said in Windows 10: upgrade to latest version, control problem: The problem has been fixed in version 4.5.2 - if possible please upgrade and give us some feedback. I confirm, thank you.
  • Remote View or Remote Control on Login screen

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    The problem has been fixed in version 4.5.2 – if possible please upgrade and give us some feedback.
  • Cannot remote control student sessions

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    Are the student sessions virtual/remote desktop sessions? If so try enabling multi session mode (https://docs.veyon.io/en/latest/admin/reference.html#refmultisessionmode) and try the NetworkDiscovery add-on with session scanning enabled so it will access the Veyon Server instances at ports 111XX instead of 11100 only (which is the console session). BTW we'll publish a tutorial on how to work with remote/virtual desktop sessions in a few weeks.
  • Crashing on multiple machines after 4.5.1

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    I suggest to update to version 4.5.2 (or newer) which contains important bug fixes concerning Windows 10 support
  • Probleme mit virtueller Umgebung

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    @josch I don't know exactly how VMware works in your environment. Does it provide remote desktop sessions? If so, you could try enabling the multi session mode (https://docs.veyon.io/en/latest/admin/reference.html#refmultisessionmode) so Veyon Service will start Veyon Server instancs for each user session. The sessions can then be accessed by appending the corresponding port number (111XX) to the host address.
  • Installing Veyon Master from GPO

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    @hobo-sapiens There isn’t a way in Windows 7 or Windows 10 to intercept a pending sleep state to run code before entering sleep mode. You can configure a scheduled task to run on the detection of a sleep event but the action to perform (Veyon update) happens not prior to entering a sleep state but actually occurs immediately after the computer wakes. So there could be a significant time delay between when the update is queued and when the update is actually performed. I’ve not attempted to update Veyon with the master open but once the master computer exits sleep mode veyon-master.exe would likely still be in memory so it might be necessary to end the process. You could do this by the scheduled task I mentioned or as part of another update procedure. The command would be: "C:\Windows\System32\taskkill.exe" /f /im veyon-master.exe Or remotely, "C:\Windows\System32\taskkill.exe" /S computername /f /im veyon-master.exe
  • School : Script deployment GPO.

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    @antrax34 Students have Read access to Veyon$, but do the student computers have access to Veyon$?.
  • Connexion issue with 4.5.1.0

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    Using 4.5.1 I once noticed a delay in one computer appearing in the Master window. Connecting was unsuccessful but succeeded on a second attempt. The issue appeared transient and has not recurred.
  • Veyon - Room location with Computer Group - odd behavior in 1 room

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    Is the affected group name somehow special? What happens if you do not configure computer filters? Can you alternatively try to install Veyon 4.5.1 and replace libldap-common.dll in the installation directory with https://github.com/veyon/veyon/releases/download/v4.5.1/libldap-common.dll (make sure to stop the Veyon Service and any Veyon-related programs such as Master or Configurator before). It contains a minor improvement which might change the behaviour. If it does not help, please change the log level to "Debug", stop Veyon Configurator, remove C:\Windows\Temp\VeyonConfigurator.log, start Configurator again and click the List all entries of a location button and enter the name of the affected group/location. Afterwards paste the content of C:\Windows\Temp\VeyonConfigurator.log so we can have a look at the related debug messages.
  • Scaling output to 4K monitor

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  • Thumbnail images overlapping computer name

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    @tobydox After updating to Veyon 4.5.1 the overlapping issue has not recurred. Everything is working perfectly. Thank you.