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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

991 Topics 2.6k Posts
  • Veyon 4.5.1 I can't open website from Master

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    @tobydox said in Veyon 4.5.1 I can't open website from Master: Some technical background: first you should make sure the tray icon is visible on all computers. If it's not visible, the Veyon Service for some reason is not able to run it's own worker processes within the user session. The Veyon tray icon is provided by such a worker process. Launching the "Run program" or "Open website" features also launches a (different) worker process inside the user sessions as a helper process. This worker will then start the program or open the website and this way make sure the program or browser is opened with user privileges (instead of Admin/LocalSystem privileges which the Veyon Service is running with). On computers where the tray icon is not visible, can you please check the VeyonServer.log file for messages starting with WindowsCoreFunctions and post them here? Veyonserver.log https://pastebin.com/Z4bGjPd0 VeyonService.log https://pastebin.com/BH1And2t
  • Ayudenme por fa. The screen of a client pc crashed

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  • Using Veyon 4.5.2 with TightVNC 2.8.27

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  • INSTALLING IN KDE NEON 5.20.5

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    Exactly, it looks like KDE NEON is not fully binary compatible with Ubuntu 20.04. I suggest to build the Veyon package on your own as described here: https://github.com/veyon/veyon/blob/master/README.md#veyon-on-linux
  • Addon Licensing Question

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    We'll launch a new pricing model this year which will also include licenses for personal use. Please contact sales@veyon.io to discuss further possibilities
  • Usernamer and password?

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    The username/password of the teacher (or any other user using Veyon Master). The provided account has to exist on the remote computers (which should be default when working in an AD environment).
  • All devices showing as red on VeyonMaster

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    Are you using the same logon credentials on the 2 affected teacher computers as on the other working teacher computers? Can you check that the time is synchronized on all computers properly? Besides this I recommend upgrading to the latest version (as of writing: 4.5.2) on both teacher and student computers.
  • Little WOL issue

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    @itguy Hi, the idea of a background task sounds good to me. I'll give this a try.
  • INSTALLING IN UBUNTU 18.04

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    @kunneljose https://github.com/veyon/veyon/blob/master/INSTALL https://veyon.io/download/
  • Unable to login on multiple computer

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    @issam Yes, just confirming Windows was set to not display last signed-in user. I have no other ideas at the moment.
  • Start all machine by Connexion button not work

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  • connexion does'nt work

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    @ocrozat Hello sir, Do you found the solution for this probleme, I have the same probleme, And I don't know how to fix it. When I try to connect with user name to an other PC , he refuse informations entred and message appear : tentative d'ouverture de session en utilisant des informations d'identification explicites
  • hide inactive users

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    @marcus There is a button to the right of the search field at the bottom of the master window. Its purpose is to toggle display of powered-off or otherwise unreachable computers chosen for monitoring.
  • Veyon master Slowness and freeze

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    It seems that the slowness and freezes disappear after adjusting the LDAP update interval to 999 instead of 60 seconds .
  • Numeric keypad's Enter key unresponsive

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  • If monitors are powered down, can't get a connection

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    @itguy You could instead copy the wakemon.bat file to a shared network folder then use 'Run program' to run the batch file from the shared folder: \\servername\sharename\veyon\wakemon.bat
  • Problem with multiple private keys

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    SOLUTION: I created new set of keys and those worked. Old keys were from 09/2020, weird that those didn't work.
  • Windows 10: log in function does not work

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    @tobydox said in Windows 10: log in function does not work: @erotavlas how does your Windows login screen look like? Do users have to enter their usernames? We have some information at https://docs.veyon.io/en/latest/admin/platform-notes.html#user-login Right, thank you.
  • Appearing as duplicate's

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  • Windows 10: upgrade to latest version, control problem

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    @tobydox said in Windows 10: upgrade to latest version, control problem: The problem has been fixed in version 4.5.2 - if possible please upgrade and give us some feedback. I confirm, thank you.