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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

991 Topics 2.6k Posts
  • veyon + tigervnc-scraping-server (as external vnc server)

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    @clash Hi, I do experience the same issue with the standard VNC with windows 7 64bits since veyon 4.2.4 and now 4.3.0. Thank you
  • Is there a maximum limit of objects in OU?

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  • Veyon 4.3.0.0 win10 : issue with user's auth

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    Hi, If you're talking about tests in veyon-configurator : no, they don't. But the conf is exactly the same as in previous version (I used the same file, imported with veyon-cli). That's why I asked about what could have changed in veyon's way to interact with Active Directory between the two versions.
  • Master Freeze since 4.2.5

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    That's an interesting observation! Which version have you used before? It's likely caused by too much data being fetched from the LDAP/AD server, caused by either non-optimal LDAP settings in Veyon or too many computers in your directory which Veyon tries to load. Can you try to drop the settings for the MAC and/or hostname attribute?
  • Unable to access machines - Windows Home - no AD or LDAP

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    As indicated correctly you don't need AD or LDAP for Veyon to work. Using key files is the right solution here. Is the private key file readable by the user of the Veyon Master application? Maybe https://docs.veyon.io/en/latest/admin/troubleshooting.html#authentication-settings contains some additional hints for you. Are the key pair IDs identical on all computers?
  • Delete the internet pages

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    We recently completed the documentation (https://docs.veyon.io/en/latest/user/features.html#run-program) to include the information that you can simply move the mouse over the according item and press the Del key.
  • about lock students's screens

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    Please make sure the input Interception driver is installed properly. In doubt try to run "install.bat" from the "interception" subdirectory in the Veyon installation directory manually with administrative privileges.
  • Not connecting to any computer

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    Thanks for sharing the details which should help us solving your issue. Have you followed the troubleshooting guide at https://docs.veyon.io/en/latest/admin/troubleshooting.html#computers-can-t-be-accessed ? Is the port 11100 on a client device accessible from the master computer?
  • Remote PC power on.

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    Please check the Wake-on-LAN settings on the affected computers. If power on does not work, the computers are either in a different subnet where the Wake-on-LAN broadcasts are not received or Wake-on-LAN is not configured properly.
  • New to this. How do I log on?

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    Hi @dpoeriksen you have to enter the name and the password of a user which exists on every computer, i.e. a domain user. Alternatively set up key file documentation. See the manual at https://docs.veyon.io/en/latest/admin/configuration.html#authentication for details
  • Locking dual screen

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  • Can't execute demo mode

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  • Unable to integrate veyon with AD and unable to join computers

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  • Can't run Veyon 4.2.4 above installer in Windows Server 2016

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    @tobydox Hi again. Of course i did it but this is not the reason. Just now i found the solution. For anyone who will meet the same problem with Windows Server 2016, just disable Smart Screen. That's all. Thank you very much.
  • Losing connection due to IP address changing

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    Yes, you can use the Network Discovery add-on, see https://veyon.io/en/addons/#networkdiscovery for more information. You can simply download install the add-ons package matching your Veyon version and test the add-on.
  • Can't see computers

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  • Problem adding computers to the location

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    My problem is, each computer has the same IP address. The Remote Port is different. What am I doing wrong??
  • Incorrect screens showing

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  • Sort Computers by Name?

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    Thanks! This works perfectly! I had to change the sort to "computer name only."
  • Can't WOL when computer is power down by Veyon

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