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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

991 Topics 2.6k Posts
  • Veyon 4.5.4 VNC serveur Crash on demo mode

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    Hello Tobydox I now know the problem of error 87 ... but I don't know how to solve it yet ... the error occurs if I am connected in RDP on the machine on which I am installing Veyon. if I am physically connected to the machine no more error 87 problem. From the information I could read, this is related to graphics driver problem ... But you have necessarily done something about the graphics settings since until version 4.5.4.3 this does not pose a problem in RDP. Fred
  • LDAP Configuration for user access

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    Have you installed all available Windows updates? The AcceptSecurityContext call has been an issue with certain updates 1 or 2 years ago. As a workaround you can enable the Use alternative user authentication mechanism option in the Windows configuration page in Veyon Configurator after enabling the advanced settings (View -> Advanced).
  • Crashes when a computer in the Locations/Computer list is clicked

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    FYI: the issue has been fixed in Veyon 4.5.6.
  • creating access rules that query nested groups

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    As written elsewhere already, nested AD groups are supported by Veyon 4.5.6 and newer.
  • Veyon Master - possibility of handling multiple VNC servers (Plugins)

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    Hello @tobydox I will try to explain it correctly. So for example from my PC I need to connect to remotePC1 on IPrange1 port 5901 and in the same time on port 5902 where port 5902 on remotePC1 is forwarded to second network card with IPrange2 to remotePC2 where is running VNC server on port 5900. With two or more VNC servers inside Veyon I believe it would be possible to make connection to both remotePCs where remotePC2 would act just as second screen of remotePC1. Now I am able to make only connection to remotePC1 or only to remotePC2 with forwarded port not for both at the time. The most simple solution for this would be to connect remotePC2 to the same IP range as my PC and remotePC1 via switch (problem solved all working fine). However in my situaton this is not and will never be possible. I hope this explanation is OK if not I will try to make it cleaner for you to understand.
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    Mixing operating systems, architectures (32/64 bit) and OS versions should work flawlessly when running an identical version of Veyon on all computers so I wonder what's the issue here. Does the behaviour change when installing the 32 bit version on a student computer (even though it should not be necessary)? Please note that you have to import the settings again after switching to the 32 bit version since it uses a different section of the registry for storing the settings.
  • Active Directory : groups members of group

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    @ovkempen Good news: nested groups are supported starting with Veyon 4.5.6
  • Connected with clients, but no remote view / control

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    It looks like there's a problem with the Veyon Server interacting with the internal VNC server (the failed to set socket timeout(0) message is also suspicious). Did you enable multi session mode in the Service settings? If so, can you disable it? Otherwise, try to enable it for testing. Can you alternatively install UltraVNC separately and configure the Veyon Service to use an external VNC server? Just to make sure it's not a problem with the builtin UltraVNC server. I also wonder that the thumbnails do work and remote control isn't. Both functions use the same technique and settings for connecting to the computer. Is there any TCP connection limit configured client side?
  • Veyon Across different Subnets

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    Hello, actually the Demo mode should work across subnets as long as long as computers can reach another via normal TCP/IP routing (NAT is not supported). Unlike other products, the demo mode in Veyon does not work with UDP broadcasts but TCP connections. When starting a demo on a computer in a different subnet, does it display the IP address of the teacher computer properly? Restricting access to computers is possible through access control rules. These rules also allow you to e.g. restrict access to computers at the same location as the teacher computer. Other scenarios are possible depending on your environment and AD structure.
  • Master

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  • Veyon Master Crashes when i try to select a location.

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    @tobydox Thank you very much.
  • Can't telnet localhost 11100

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    I don't know if this helps ... but when I start "veyon-server" as a login-Script I get this message: [image: 1621874370270-screenshot_20210524_183807.png]
  • Veyon and UltraVNC at the same time

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    @tobydox Thank you for this information!
  • webcams delay issue

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    Unfortunately there are limitations by the VNC protocol which could lead to the latencies you've described. Where do you observe the latencies? In the monitoring view with thumbnails or also while remote controlling/viewing a computer?
  • unc path for auth keys

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  • Raspberry Pi - Veyon service not autostarting

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    What's the output of systemctl status veyon? Maybe you need to enable the Veyon Service via systemctl enable veyon?
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    @studentloans999 Did you change the access group of the public key file to "Guest" or "Everyone" after importing? BTW the authentication test will only work on the master computer since it tests whether a private key file is readable and matches the public key file, so it's not an error if it "fails" on the client computers.
  • Computer name on screenshoot file

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    Hi, There is a way, besides of Veyon which could meet easily your need, and give you ideas : BGinfo. https://docs.microsoft.com/en-us/sysinternals/downloads/bginfo This is a small exe launched automaticaly at each start up of a computer and stopped immédiately after : function : create a desktop wallpaper with the information you may need, color wished etc... Then you can have: user name, host, group, IP, MAC... you can chose position and size of all this. for me top right, about 1cm height characters (i can see them in real from my desk and from veyon also) [image: 1618611333680-bginfo.png] Good luck
  • Where do I look ?

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    Have you verified that the key pair IDs are identical on all computers? Did you set the access group for public and private key files properly? The public key file needs to be readable by everyone/guest on all computers while the private key file should be accessible by Veyon Master users on the teacher computers.
  • disable remote shutdown on just one computer

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    @fred Ahhhhhh, very smart and so easy. Thank you!